You Are Calling the Purchase Manager of a Hotel to Sell

question 33

Multiple Choice

You are calling the purchase manager of a hotel to sell a hydro seeder for their garden.The buyer tells you,"I know that your spray arms get rusted easily." You know that the spray arms are made up of stainless steel and will not get rusted easily.Which technique is best suited in handling this objection?

• A) Dodging
• B) Boomerang
• C) Questioning
• D) Direct denial
• E) Indirect Denial

---

Definitions:

Social Development

The process by which society evolves to improve conditions for social interaction, social justice, and the well-being of its members.

Major Agents

Influential entities or individuals that have significant impact or control in specific contexts, such as socialization or change.

Agents of Socialization

Individuals, groups, and institutions that significantly influence one's social development, norms, and roles within society.

Sociologists

Specialists in the study of human society and social behavior.