What Should the Salesperson Do If the Prospect Angrily Challenges

question 33

Multiple Choice

What should the salesperson do if the prospect angrily challenges the veracity of the claims made about the product?

• A) Provide a countersuggestion quickly
• B) Stop the presentation immediately
• C) Defend the claims aggressively
• D) Correct the prospect politely
• E) Act diplomatically

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Definitions:

Sources Of Power

The various origins from which power can be derived, including, but not limited to, positional authority, expertise, personal characteristics, and control over resources.

Agree To Disagree

A resolution between conflicting parties to accept that they hold different views without further argument, acknowledging respect for the other's opinions.

Withdrawal

The act of removing oneself emotionally or physically from a situation or relationship.

Fetus Move

The actions or motions of a fetus inside the uterus, often felt by the pregnant individual as kicks or flutters.