Aaron Is Nervous About Going on His First Sales Call

question 27

Multiple Choice

Aaron is nervous about going on his first sales call.Which of the following would be the best advice to give Aaron?

• A) "Ignore customer objections."
• B) "Focus only on the competition."
• C) "Carefully plan and rehearse the sales call."
• D) "Encourage the customer to buy the product even if it's not needed."
• E) "Schedule the length of each sales call to be no more than 30 minutes."

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Definitions:

Formal Operational

The stage in Piaget's theory of cognitive development where individuals gain the ability to think abstractly, logically, and systematically.

Concrete Operational

A stage in Piaget's theory of cognitive development during which children gain the ability to think logically about concrete events.

Preoperational

A stage in Piaget’s cognitive developmental theory during which children from ages 2 to 7 engage in symbolic play and struggle with taking the perspective of others.

Postformal

A stage of cognitive development beyond formal operational thought, where individuals can understand and integrate conflicting ideas, abstract reasoning, and situational flexibility.