Marketers Produce a Customer Experience Through Seven Website Design Elements

question 152

Multiple Choice

Marketers produce a customer experience through seven website design elements: (1) context, (2) __________, (3) community, (4) customization, (5) communication, (6) connection, and (7) commerce.

• A)content
• B)creativity
• C)consistency
• D)collaboration
• E)control

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Definitions:

Customer Demand

The desire of purchasers, consumers, clients, or end-users to buy goods or services in a given timeframe at a specific price.

Meeting Customer Demand

The process of ensuring that a company's products and services meet or exceed the expectations and needs of its customers.

Assembly Line

A manufacturing process in which parts are added to a product in a sequential manner using optimally planned logistics to create a finished product much faster than with traditional methods.

BMW

Bayerische Motoren Werke AG, a German multinational company which produces luxury vehicles and motorcycles.