Which of the Following Statements Should a Salesperson Use to Acknowledge

question 69

Multiple Choice

Which of the following statements should a salesperson use to acknowledge and convert the prospect's objection into a reason for buying?

• A)"I think I might be able to explain that better to you after showing you this diagram."
• B)"Yes,you're right,it is lighter,but that is done intentionally to make your work easier."
• C)"That's true.It does have a shorter shelf life,but that really hasn't been a problem.It is so popular it never stays on the shelf that long anyway."
• D)"Where did you hear that? Your source must have erroneous information."
• E)"As I was saying…."

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Definitions:

Total Cost

Total Cost refers to the complete expense incurred in producing, maintaining, and selling a product or service, which includes fixed and variable costs.

Materials Labor

Generally refers to the workforce involved in the handling, preparation, and processing of materials in manufacturing.

Overhead Costs

Indirect costs required to run a business but cannot be directly attributed to a specific product or service.

Period Costs

Expenses that are not directly tied to the production process and are typically recorded as expenses in the period in which they are incurred.