Examlex
The communication capabilities of Internet-enabled technologies take three forms: (1) __________; (2) consumer-to-marketer buying and service requests; and (3) consumer-to-consumer chat rooms, instant messaging, and social networking websites.
Customer Satisfaction
The measurement of how well a company's products or services meet or exceed the expectations of its customers.
Costing Measure
A method or metric used to calculate the total costs involved in the production of goods or delivery of services.
Employees Hired
The process of adding new individuals to an organization’s workforce through a systematic recruitment and selection process.
HRM Practices
A set of activities and procedures implemented by the human resources department to effectively manage an organization’s workforce.
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