All of the Following Are Forms of Sales Automation Except

question 19

Multiple Choice

All of the following are forms of sales automation except

• A)sales training.
• B)memos from a sales manager to her salesforce.
• C)sales presentations.
• D)account analysis.
• E)order processing.

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Definitions:

Stimulus Generalization

The tendency for the conditioned response to be evoked by stimuli that are similar to the stimulus to which the response was originally conditioned.

Higher-order Conditioning

A process in classical conditioning by which a stimulus that's associated with a primary conditioned stimulus also becomes a conditioned stimulus.

Stimulus Discrimination

The ability to differentiate between one stimulus and similar stimuli, ensuring that only the original stimulus triggers the conditioned response in classical conditioning.

Stimulus Discrimination

The ability to differentiate between similar stimuli and respond appropriately to each one.