In Conference Selling

question 217

Multiple Choice

In conference selling,

• A)buyers and sellers meet through a technology-based forum (telephone or videoconference call such as WebEx, etc.) because person-to-person meetings are too expensive due to the cost of air travel.
• B)the sale has already been finalized but the buyer and seller meet to discuss delivery details.
• C)a salesperson and other company resource people meet with buyers to discuss problems and opportunities.
• D)a company team conducts an educational program for a customer's technical staff, describing state-of-the-art developments.
• E)a form of mass selling occurs via electronic marketplaces such as eBay, Facebook, or Salesforce.com.

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Definitions:

360-Degree Feedback

A feedback process where employees receive confidential, anonymous feedback from the people who work around them, including peers, subordinates, and supervisors.

Democratic Management Style

A management approach characterized by involving employees in decision-making processes, thus promoting workplace democracy.

Experiencing Flow

A mental state of complete immersion and involvement in an activity, where time seems to pass unnoticed, and the individual experiences enjoyment and intrinsic motivation.

Task Leadership

The ability to guide, organize, and execute tasks and projects in a leadership context, focusing on achieving objectives.