One Reason Follow-Up Is So Important Is That Research Shows

question 50

Multiple Choice

One reason follow-up is so important is that research shows that the cost and effort to obtain repeat sales from a satisfied customer is roughly __________ of that necessary to gain a sale from a new customer.

• A)25 percent
• B)50 percent
• C)100 percent (or the same as)
• D)200 percent (or double)
• E)300 percent (or triple)

Understand the theories explaining international economic relations, such as modernization theory, dependency theory, and world-systems theory.

Analyze the role of foreign investment, trade policies, and globalization on developing economies.

Examine the impact of colonization on the political and economic structures of colonies.

Discuss the impacts and strategies of neoliberal globalization policies on national economies.