Services Are

question 34

Multiple Choice

Services are

• A)the tangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.
• B)the activities provided to complement a tangible good, such as technical support for a computer.
• C)the intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.
• D)any activity required for the production of a good that cannot be completed "in-house" and must be outsourced to another firm.
• E)the human (nonmechanical) component that is part of the manufacturing process.

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Definitions:

In-basket Exercises

A simulation exercise used in assessment centers, mimicking the workload and decision-making challenges faced in a job.

Documents

Written, printed, or electronic records that provide information or evidence.

Assessment Centers

A rigorous methodology used by organizations to evaluate candidates for employment or for internal promotion, involving multiple evaluation techniques and observers.