What May a Salesperson Do to Add Credibility to an Email

question 57

Multiple Choice

What may a salesperson do to add credibility to an email follow-up?

• A) adding an exciting subject line
• B) calling the prospect in advance to say it's on its way
• C) sending it via LinkedIn
• D) using all capital letters
• E) all of these choices are correct

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Definitions:

Nonverbal Communication

The process of conveying a message without the use of words, which can include facial expressions, body language, gestures, and even tone and pitch of voice.

Verbal Communication

The use of spoken or written words to convey messages, ideas, or feelings.

Connotative Meaning

The emotional and associative implications that a word or phrase may carry, in addition to its explicit or primary meaning.

Vernacularity

The quality of being expressed or conducted in the native language or dialect of a specific place or community.