Which of the Following Statements About Sales Success Is True

question 40

Multiple Choice

Which of the following statements about sales success is true?

• A)Successful salespeople often can avoid providing service to customers if they present a "nice guy" image.
• B)For success in sales, it is more important to speak well than to listen well.
• C)A successful salesperson may either be enthusiastic or knowledgeable, these characteristics are perfectly interchangeable.
• D)Successful salespeople place a high value on their time.
• E)Asking questions and monopolizing the conversation are traits of an effective salesperson.

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Definitions:

Zero-sum Game

A situation in which one party's gain is exactly balanced by another party's loss, so the net change in wealth or benefit is zero.

Gains

Refers to increases in wealth, income, or resources, often resulting from investment or business operations.

Losses

The negative financial result from an entity's operations, when the total costs exceed total revenues.

Game Theory

A mathematical and analytical framework used to study strategic interactions among rational decision-makers, aiming to predict outcomes in competitive situations.