SAP,the World's Largest Business Software Company,has Pledged to Put the "Customer

question 98

Multiple Choice

SAP,the world's largest business software company,has pledged to put the "customer at the center" of their universe.SAP has captured the idea of:

• A) the 80/20 rule
• B) Maslow's hierarchy of needs
• C) the marketing concept
• D) the sales orientation philosophy
• E) the societal concept

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Definitions:

P-Value

The probability of observing test results at least as extreme as the results actually observed, under the assumption that the null hypothesis is correct.

Degrees of Freedom

The number of independent values or quantities that can vary in the calculation without violating any constraint.

Contingency Table

A tabular method used to summarize the relationship between several categorical variables, showing distribution of frequencies.

Qualitative Variables

Variables that describe or categorize attributes or properties of a subject without using numerical values.