Darren Wants to Know the Customers' Opinion on the Existing

question 58

Multiple Choice

Darren wants to know the customers' opinion on the existing products of his company.He collects this information by bringing together a few of his important customers and having a detailed discussion with them.Identify the method of research used by Darren.

• A)experimental research.
• B)structured survey.
• C)focus group.
• D)projective technique.
• E)observation.

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Definitions:

Queue Discipline

The rule or method used to select the order in which units are selected for service when they have been waiting in line.

Arrival Population

The group of entities, such as people or items, arriving at a service system or facility, ready to be processed or serviced.

Behavior Of Arrivals

Refers to the pattern or distribution of instances or entities arriving at a system or service point, important in queueing theory and operations management.

Distribution Of Arrivals

The statistical distribution that shows how often or at what intervals entities arrive at a system or facility.