The Dimension of Reliability Refers to the Knowledge of Employees

question 72

True/False

The dimension of reliability refers to the knowledge of employees and their ability to convey trust and confidence.

---

Definitions:

Discrepancy

A difference or inconsistency between two or more facts, figures, perspectives, or statements.

Goal Attainment

The successful achievement or reaching of predetermined objectives or targets.

Goal Setting

The method of pinpointing objectives that are specific, measurable, attainable, relevant, and have a clear timeframe.

Triadic Reciprocal Causation

A concept from social cognitive theory that explains human behavior through the interplay between personal factors, behavior, and the environment.