Students Regularly Seek Out Professor Guillory to Advise Them

question 90

Multiple Choice

Students regularly seek out Professor Guillory to advise them.She has an exceptional manner,and students are confident in her and trust her advice.Professor Guillory excels in __________,one of the five service quality dimensions.

• A) assurance
• B) reliability
• C) tangibles
• D) responsiveness
• E) empathy

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Definitions:

Microsoft Office

A suite of office productivity software that includes applications like Word, Excel, PowerPoint, and Outlook.

.pdf File

A file format developed by Adobe that preserves the formatting of a document and allows it to be shared and viewed across different hardware and software.

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Headings

Textual elements used in documents to denote titles, sections, or other organizational divisions, usually styled distinctively for clarity.