Today, Almost Every Sales Rep Can Immediately Check the Company's

question 126

Multiple Choice

Today, almost every sales rep can immediately check the company's inventory and production schedule electronically. This allows sales reps to sell what is available and make promises to customers that they can keep. This technology has improved service delivery through

• A)access to a wide variety of services.
• B)greater control by customers over service delivery.
• C)increased zone of tolerance.
• D)greater ability to obtain information.
• E)saving customers time.

---

Definitions:

Environmental Analysis

The process of examining external and internal factors that can affect the performance and strategies of an organization.

Technological Changes

Refers to the advancements and innovations in technology that alter how work is performed, impacting productivity, processes, and the nature of jobs.

Traditional Rentals

Long-term leasing arrangements for properties or goods, as opposed to modern alternatives like short-term rentals or subscription-based services.

Incentives

Rewards or stimuli designed to motivate individuals to perform specific actions or behaviors.