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There Are Many Applications of Poka-Yokes in Service Organizations

question 11

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There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?

Outline preventive measures for ear infections.
Know the appropriate specialist referrals for eye injuries.
Understand the cause and management of conjunctivitis.
Provide patient education for management of a sty.

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