Which of the Following Statements Should a Salesperson Use to Accept

question 206

Multiple Choice

Which of the following statements should a salesperson use to accept the objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter. Customers haven't mentioned that as a problem-why do you think it might be? "
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying ....."

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Definitions:

Administration Route

The path by which a drug, fluid, poison, or other substance, is taken into the body.

Nose

The part of the face that houses the nostrils and organs of smell and forms the beginning of the respiratory tract.

Economies Of Scale

Cost advantages reaped by companies when production becomes efficient, leading to a decrease in the per-unit cost as output increases.

Diseconomies Of Scale

The situation when a firm's costs per unit increase as it produces more output, opposite of economies of scale.