Recent Research on the Effects of Organizational Citizenship Behaviors (OCBs)

question 42

Multiple Choice

Recent research on the effects of organizational citizenship behaviors (OCBs) has suggested:

• A)that there is no such thing as "too much OCBs"-focusing heavily on OCBs leads to increases in overall performance.
• B)too much focus on OCBs can take away attention from task performance, leading to decrements in overall performance.
• C)OCBs and counterproductive work behaviors are basically the same construct.
• D)OCBs are not a type of contextual performance.

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Definitions:

Brands

Distinctive symbols, names, or trademarks designed to identify and differentiate products or services from those of competitors.

Focus Groups

A research method involving a small, diverse set of people who are asked about their attitudes towards a product, service, concept, or idea.

Social Networks

Platforms or websites that facilitate the building of social relationships among people who share interests, activities, backgrounds, or real-life connections.

Businesses

Entities that engage in commercial, industrial, or professional activities, aiming to generate profits from their operations.