The Inability for a Consumer to Be Able to Distinguish

question 116

Multiple Choice

The inability for a consumer to be able to distinguish the service provider from the service itself is referred to as

• A)unpredictability.
• B)contradictory.
• C)inconsistency.
• D)intangibility.
• E)inseparability.

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Definitions:

Creativity

Creativity involves the use of imagination or original ideas to create something; it is a fundamental process in innovation.

Manifest Conflict

The visible and explicit display of disagreement, competition, or antagonism between individuals or groups.

Expressed Openly

The act of sharing thoughts, feelings, or opinions in a straightforward and uninhibited manner.

Functional Conflict

Functional conflict is a healthy, constructive disagreement between two or more individuals or groups that leads to improved decision-making or outcomes.