Experts Suggest That the Customer Experience Management (CEM)process Should Be

question 137

Multiple Choice

Experts suggest that the customer experience management (CEM) process should be all of the following EXCEPT:

• A)consistent.
• B)undifferentiated.
• C)valuable.
• D)intentional.
• E)relevant.

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Definitions:

Polish Jews

A community with a long history in Poland, which faced periods of prosperity and tragic moments, notably the Holocaust during World War II, which decimated much of the population.

National Origins Act

A United States federal law enacted in 1924 that limited the number of immigrants allowed entry into the United States through a national origins quota.

Visas

Official documents or endorsements contained within passports that allow the bearer to enter or leave a territory for a specified purpose, such as tourism, education, or employment.

Resided

To live in a particular place or have one's home in a specific location.