Because Services Depend on the People Who Provide Them, the Quality

question 109

Multiple Choice

Because services depend on the people who provide them, the quality of a service is often

• A)independent of managerial policies.
• B)inconsistent.
• C)inventoried.
• D)tied to a product.
• E)independent of the quality delivered.

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Definitions:

Cash Sales

Transactions where the purchase of goods or services is paid for with cash at the time of sale.

Sales Forecast

The process of estimating future sales, helping businesses make informed procurement, production, and marketing decisions.

Budgeted Cash

An estimation of cash inflows and outflows for a business over a specific period, used for financial planning purposes.

Collection Pattern

The typical manner or schedule with which a business collects payments from its customers.