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What Is the Basic Difference Between Primary and Secondary Data

question 169

Essay

What is the basic difference between primary and secondary data, and what are the advantages and disadvantages of each?


Definitions:

Customer Service

Assistance and support provided by a company to those people who buy or use its products or services.

Availability

The state of being accessible or obtainable; in commerce, refers to how readily a product or service can be found or provided.

Pricing

The process of determining the value that will be charged for goods or services offered to customers.

Employing Mystery Shoppers

A strategy used by businesses involving undercover shoppers hired to evaluate customer service, product quality, and overall experience discreetly.

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