Terms of the Online Customer Experience,connection Is Defined as the

question 46

Multiple Choice

terms of the online customer experience,connection is defined as the

• A) the network of formal linkages between a company's website and other sites.
• B) the text, pictures, sound, and videos that the website contains.
• C) the website's capabilities to enable commercial transactions through credit, debit, or transfer payments (PayPal, etc.).
• D) the speed and ease with which a customer can move between pages on a website.
• E) the website's ability to tailor itself to different users or to allow users to personalize the site.

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Definitions:

Consumer's Awareness

refers to the degree to which consumers understand and have knowledge about products, brands, and the rights and duties of themselves as consumers.

Attention

The cognitive process of selectively concentrating on one aspect of the environment while ignoring other things.

Stimulus

Something that evokes a response or reaction, particularly in the context of sensory input, psychological processes, or behavioral conditioning.

Differential Threshold

is the smallest detectable difference between two sensory stimuli, indicating the minimum change needed for detection.