View That Holds Customers Will Abandon Their Efforts to Enter

question 273

Multiple Choice

view that holds customers will abandon their efforts to enter and navigate a website if download time exceeds eight seconds is referred to as __________.

• A) the stickiness guideline
• B) the 80/20 principle
• C) the eight-second rule
• D) the law of limited patience
• E) the expedience factor

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Definitions:

Demand Uncertainty

The difficulty in accurately predicting customer demand, affecting inventory management, production planning, and capacity utilization.

Forecast Error

The difference between the forecasted value and the actual value that occurs, indicating the accuracy of forecasts.

Strategic Fit

The alignment of organizational strategies, resources, and capabilities with the external environment to achieve competitive advantage.

Responsiveness Spectrum

A range indicating the degree to which a system or process can adjust quickly to changes or demand without compromising quality or performance.