Representative from AT&T Called Dr

question 302

Multiple Choice

representative from AT&T called Dr.Michaels after he switched to its new U-verse system.The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service.This is an example of a __________ call.

• A) assumptive
• B) preemptive
• C) follow-up
• D) prospecting
• E) courtesy

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Definitions:

Internal Oblique

A muscle in the abdominal wall that lies below the external oblique and just above the transverse abdominal muscles, functioning to rotate and turn the trunk.

Lateral Leg Muscles

Muscles located on the outside part of the leg, involved in movement and stabilization of the leg.

Dorsiflexion

The action of lifting the foot upwards towards the shin.

Eversion

Turning outward.