Scenario 2

question 116

Multiple Choice

Scenario 2.1 Use the following to answer the questions.
Southwest Airlines has a history of being able to retain its employees due to the atmosphere and culture of the company. Employees have been known to dress up in costume on an airplane, engage in "games" with the passengers, and generally provide a fun atmosphere for traveling. While other airlines have low rates of customer satisfaction, Southwest tends to maintain a high rating with its customers. Recent gas price hikes have caused most airlines to charge for checked luggage and to fill every flight to its maximum, adding to the negative experience of airline travel. Southwest keeps its costs low through several methods, one being that they do not serve meals on flights, or provide pre-boarding passes. The typical flight is two hours or less and occurs between several selected cities rather than flying to practically anywhere in the country. Southwest is known for its low fares, its dependability, and its on-time flights.
Refer to Scenario 2.1. The fact that Southwest Airlines has a history of being able to retain its employees is a(n) ____ in its SWOT analysis. This low turnover creates more knowledgeable and satisfied employees, a potential _______.

• A) weakness; opportunity
• B) strength; competitive advantage
• C) threat; market opportunity
• D) opportunity; competitive advantage
• E) strength; market opportunity

Identify various types of errors (Type I and II) in hypothesis testing.

Differentiate between one-sample and two-sample chi-square tests.

Recognize various nonparametric tests and their purposes in data analysis.

Understand the importance of comparing obtained values to critical values in hypothesis testing.

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Definitions:

Habitability

The suitability of a living environment to support human life, considering factors like safety, comfort, and health.

Social Design

The application of design principles to social issues with the aim of creating more equitable, sustainable, and participatory community solutions.

Sociopetal

Pertaining to spatial arrangements or designs that encourage social interaction and gathering, as opposed to sociofugal layouts which discourage it.

Social Design

The application of design principles to social systems and issues, aiming to improve human well-being and social functioning.