When Introduced to the Prospect, Jason Said, "I'll Have to Admit

question 100

Multiple Choice

When introduced to the prospect, Jason said, "I'll have to admit that I am new to selling landscape equipment, but I do want to learn as much as I can. What do you think is the most important tool for a professional landscaper to own?" Jason was using the ________ approach.

• A) curiosity
• B) low-profile
• C) FAB
• D) customer knowledge
• E) opinion

---

Definitions:

Manic Episodes

Periods of abnormally elevated mood and energy levels, often found in bipolar disorder, that can affect behavior and functioning.

Bipolar I Disorder

A mental health condition characterized by extreme mood swings that include emotional highs (mania) and lows (depression).

European American

An American citizen or resident who is of European descent.

Cyclothymic Disorder

A mood disorder characterized by periods of hypomanic symptoms as well as periods of depressive symptoms that are not severe enough to qualify as major depressive episodes.