Which of the Following Is a Feature of Services

question 1

Multiple Choice

Which of the following is a feature of services?

• A) There is no customer involvement in production.
• B) Time of production is different from time of consumption.
• C) They can be stored for peak demand.
• D) They are highly perishable.

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Definitions:

Revenue Retrieval

The process of getting back revenue that has been lost or unaccounted for through various recovery efforts or strategies.

Resale Revenue

Income generated from selling goods or services that were previously purchased.

Recycling Revenue

Income generated from selling recyclable materials that have been collected, processed, and remanufactured into new products.

Processing Cost

The expenses involved in the transformation of raw materials into finished products, including labor, machine usage, and utilities.