Paul Is a Sales Representative at Midwest Mazda and Recently

question 140

Multiple Choice

Paul is a sales representative at Midwest Mazda and recently sold a CX9 to Summer and Brian for their growing family. Paul knows how important it is to reassure his clients that they've made the right decision and usually calls his customers within 2-3 days of purchase to ask what they think so far and remind them of all the great features. He provides lots of reassurance and wants his customers to know he cares about them and values their business. Which of the following is a possible reason why Paul might contact his customers and provide reassurance they made the right purchase decision?

• A) Counter potential cognitive dissonance
• B) Obtain referrals from the customer
• C) Receive higher satisfaction scores on the postpurchase survey
• D) Reduce subliminal perceptions

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Definitions:

Production Functions

Mathematical models that describe the relationship between input factors (like labor and capital) and the output of goods or services.

Technically Feasible

Refers to a project or proposal that is possible and practical to achieve with the current level of technology.

Least Cost

A principle or strategy focused on achieving a particular objective at the minimum possible cost.

Short Run

A period in economics where at least one factor of production is fixed, and firms can only partially adjust to changes in market demand.