Successful Customer Relationship Management Systems Reduce Costs by Empowering Customers

question 217

True/False

Successful customer relationship management systems reduce costs by empowering customers to find the information they need to manage their own orders.

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Definitions:

Goals To Motivate

Objectives set to inspire and encourage individuals or teams to achieve desired outcomes.

Task Significance

The impact that a job has on other people.

Experienced Responsibility

The feeling of obligation or duty that arises from the roles one assumes in life or work.

Work Outcomes

The results or outputs generated from an individual's or organization's work efforts, which can include productivity, satisfaction, and achievement.