How Has the Internet Facilitated the Implementation of Customer Relationship

question 97

Essay

How has the internet facilitated the implementation of customer relationship management programs (CRM)?

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Definitions:

Equity

The ownership interest of shareholders in a corporation, represented by the assets minus the liabilities.

Accounts Receivable

The amount due to a company from its clients for goods or services that have been dispatched or consumed, but payment has not been received.

Capital

The assets, including money, that a person or organization possesses or has available for specific uses like launching a business or making investments.