Which of the Following Is NOT a Common Form of Internal

question 75

Multiple Choice

Which of the following is NOT a common form of internal customer data collected by companies?

• A) names
• B) when a customer purchases
• C) addresses
• D) psychographic
• E) what a customer purchases

Understand the relationship between financial derivatives and company risk profiles.

Understand different types of personality assessments, including projective tests and empirically derived tests.

Recognize the methods and applications of behavioural assessments in personality research.

Identify the processes and purposes of remote behaviour sampling in studying personality and behaviour.

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Definitions:

Broad Term

A term or phrase that is used to describe a wide range of concepts or categories rather than being specific or detailed.

Affects

The range of feelings in form of emotions and moods that people experience.

Emotional Contagion

A phenomenon in which emotions which are experienced by few people of a work group are spread to the others.

Work Group

Is a collection of individuals who come together to achieve a specific goal, sharing responsibilities and tasks.