(CIA Adapted) the Primary Reason for Adopting Total Quality Management

question 109

Multiple Choice

(CIA adapted) The primary reason for adopting total quality management (TQM) is to achieve:

• A) reduced delivery time.
• B) reduced delivery charges.
• C) greater customer satisfaction.
• D) greater employee participation.

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Definitions:

Market Leader

A company or brand that has the highest sales or market share in a particular industry or market.

Sherman Act

The Sherman Act is a foundational antitrust law in the United States that prohibits monopolistic practices and promotes competition.

Joint Action

A collaborative effort where two or more parties work together towards a common goal, typically in a legal or governmental context.

Section 1

A specific segment or provision within a broader legal document or statute, which would require context to fully understand its implications.