A Merchant Wholesaler Is Considering Four Physical Distribution Systems and Estimates

question 35

Multiple Choice

A merchant wholesaler is considering four physical distribution systems and estimates the total cost and customer service level for each as follows: The best alternative is:

• A) truck.
• B) airfreight.
• C) rail and warehouse.
• D) inland waterways.
• E) Cannot be determined without knowing how the target customers feel about the customer service level.

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Definitions:

Voluntary Turnover

The act of employees leaving an organization by their own choice rather than being dismissed.

Group Cohesiveness

The extent to which members of a group feel bonded or united toward achieving a common goal.

Social Activities

Engagements that involve interaction with others for entertainment, recreation, or other social purposes.

Cohesiveness

Refers to the degree of camaraderie within a group.