On His Way to a GM Dealership to Pick Up

question 61

Multiple Choice

On his way to a GM dealership to pick up a new truck he has purchased, Ian Mann hears a Ford ad that says that Ford trucks have more power than Chevy trucks. Ian thought that the ad said that the Chevys had more power. This illustrates

• A) selective perception.
• B) learning.
• C) selective retention.
• D) reinforcement.
• E) selective exposure.

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Definitions:

Overcoming Obstacles

The process of identifying and surmounting barriers to achieve a goal or complete a task.

Performance Appraisal

A systematic evaluation process in which an employee's job performance is assessed, typically by their manager, against predefined standards or objectives.

Employer's Perspective

The viewpoint or considerations of an employer regarding workplace dynamics, employee performance, and operational decisions.

Job Experience

The accumulated knowledge, skills, and work history a person has acquired through employment.