If Salesperson a Has a Performance Index of 80 and Salesperson

question 136

Multiple Choice

If Salesperson A has a performance index of 80 and Salesperson B has a performance index of 120:

• A) Salesperson A's performance should be used as a model to improve everyone's performance.
• B) Salesperson B's performance should be improved to bring it up to "average."
• C) Salesperson A may be having some problems.
• D) Salesperson B should be fired.
• E) the two average out to 100-and "all is well."

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Definitions:

Psychosocial Crisis

A theory by Erik Erikson that describes eight stages of human development, each characterized by a different crisis that must be resolved for healthy personality development.

Basic Trust

A concept introduced by Erik Erikson, indicating the first stage of psychosocial development, where infants learn whether or not their world is trustworthy based on their caregivers' responsiveness and support.

Gender-typing Behavior

The process by which individuals adopt behaviors and attitudes considered appropriate for their gender according to cultural norms.

Newborn

refers to an infant from birth to about 2 months of age.