Order Takers

question 59

Multiple Choice

Order takers:

• A) are not necessary if the firm has good order getters.
• B) are the routine contact people in the sales force.
• C) usually don't call on customers.
• D) do not require any specialized training.
• E) All of these alternatives are correct.

---

Definitions:

Discouraging Strikes

Strategies or policies implemented by employers or governments aimed at preventing strikes by addressing worker grievances or limiting the right to strike.

Strikes

A work stoppage caused by the mass refusal of employees to work, usually aimed at securing better wages, hours, or working conditions from their employers.

Final Offer Arbitration

A dispute resolution process where each party presents their final offer, and the arbitrator chooses one, without the option for modification.

Conventional Arbitration

A dispute resolution process where a neutral third party makes a binding decision to resolve a conflict between parties, typically used when other forms of negotiation have failed.