New Hardware and Software Available to Salespeople

question 70

Multiple Choice

New hardware and software available to salespeople:

• A) Change the basic sales tasks that must be performed, but don't change how well the tasks are done.
• B) Involve no costs to the firm except the purchase of the hardware and software.
• C) Do not provide any new ways to meet customer needs.
• D) May provide a real competitive advantage to a firm if they are used properly.
• E) None of these alternatives are correct.

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Definitions:

Remorse

A profound sense of remorse or culpability for an offense made.

Antisocial Personality Disorder

A mental condition characterized by a long-term pattern of disregard for, or violation of, the rights of others.

Self-Mutilation

Deliberate harm or injury to one's own body without suicidal intent, often as a way to cope with psychological distress.

Impulsive

Acting on spontaneous desires and urges without considering the consequences or the rationale behind the action.