Put the Steps of the Personal Selling Process in Order

question 64

Multiple Choice

Put the steps of the personal selling process in order: Prospect for new customers; Select target customer; Preplan sales call and presentation; Make sales presentation; ______________; and Follow up after the sales call.

• A) Create interest
• B) Open sale
• C) Overcome objections
• D) Close sale
• E) Contact buyer

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Definitions:

Social Facilitation

The enhancement of performance when in the presence of others, due to increased arousal and motivation.

Skilled Runner

An individual who has developed proficiency in running through practice and training, often achieving high performance in speed and endurance.

Treadmill

Exercise equipment designed for walking or running in place, often used for fitness or rehabilitation purposes.

Destructive Obedience

The act of obeying orders that lead to harm or destruction, often studied in the context of psychological experiments.