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When an auto repair shop calls an auto parts wholesaler to order the parts to fix a wrecked vehicle, the person who answers the repair shop's questions is a:
Performance Appraisal
A systematic evaluation of an employee's performance and productivity, typically conducted by their supervisor or manager.
Impression Management
The process by which individuals attempt to control the impression others form of them, especially in social contexts and professional environments.
Manipulate
To skillfully handle, control, or use something, often with the connotation of doing so in an unfair or deceitful manner.
Control
The capacity to sway or control how people act or how situations unfold.
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