Clustering Techniques

question 253

Multiple Choice

Clustering techniques

• A) help sellers fine-tune the marketing effort with information from a detailed customer database.
• B) establish how customers think about proposed or present brands in a market.
• C) try to find similar patterns within sets of data.
• D) group customers into heterogeneous segments.
• E) use intuition and judgment to do what previously was done by computers.

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Definitions:

Billing Accuracy

Refers to the degree to which bills accurately reflect the services or goods provided, without errors or discrepancies.

Service Quality Monitoring

The ongoing process of evaluating and assessing the quality of services provided to ensure they meet or exceed customer expectations.

Holistic Perspective

An approach that considers a system or entity as a whole, integrating all parts and aspects instead of focusing on individual components.