Examlex
In the seven-step approach to market segmentation, it is best to narrow down to smaller product-markets BEFORE identifying the needs of all potential customers.
Negative News
Information or updates that convey adverse or unwelcome developments, often affecting perceptions or outcomes.
Granting The Claim
Acknowledging the validity of a particular argument or statement, even if one does not fully agree with it.
Customer Fault
A situation where a problem or mistake is attributed to the action or inaction of a customer.
Indirect Approach
A communication strategy where the main point is not presented directly at the start but rather introduced after providing background information.
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