Which of the Following Is an Example of an Operational

question 148

Multiple Choice

Which of the following is an example of an operational decision?

• A) Focus promotion on the economy of the product.
• B) Make the product available in every possible retail outlet.
• C) Have a salesperson visit the manager of a new hardware store that will open next week.
• D) Set a price that is no higher than competitors' prices.
• E) None of these is an example of an operational decision.

---

Definitions:

Situational Factors

External influences that affect an individual's decision-making process or behavior in a specific context.

Employee Performance

The extent to which an employee's work outputs and actions align with the goals and expectations of their employer.

Required Competencies

The specific skills, knowledge, and abilities needed to perform a job effectively.

MARS Model

A framework in organizational behavior that identifies four critical factors determining employee performance: Motivation, Ability, Role perceptions, and Situational factors.