MetroTech Corporation Has Been Experiencing Declining Profits

question 290

Multiple Choice

MetroTech Corporation has been experiencing declining profits. The accounting department blames the MetroTech marketing staff for "out of control" sales costs. The salespeople blame the warehouse for being slow to fill orders. And the warehouse manager says that the production department can't meet its schedule. MetroTech seems to have

• A) implemented the marketing concept.
• B) a customer orientation.
• C) a marketing orientation.
• D) a sales orientation.
• E) a production orientation.

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Definitions:

Top-level Executives

Senior personnel in a company who are responsible for making major corporate decisions, shaping policies, and setting strategic goals.

Retirement Benefit

These are the financial supports or compensations, such as pensions or health insurances, provided to employees after they retire from service.

Complementary Skills

Abilities or expertise in different areas that, when combined, enhance the effectiveness or performance of a team or individual.