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Joshua is an electrician who is known for solving complex electrical issues consistently in households,automobiles,small commercial centers,and so on.He is punctual,and customers can always reach him anytime of the day.Based on these characteristics,which of the following determinants of service quality is Joshua exhibiting?
Electrical Activity
Movements of electrons or ions that reflect the function of cells or systems, typically measured in the nervous system and heart.
Surgical Anesthesia
A state of controlled, temporary loss of sensation or awareness that is induced for medical purposes, typically to enable surgery without pain.
Unconscious Processes
Cognitive activities that happen outside of conscious recognition, affecting how we perceive, think, and act.
Electrooculograph
An instrument used to measure the resting potential of the retina through electrodes placed around the eyes, commonly used in eye movement research.
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