In Personal Selling,which of the Following Falls Under the Persuasion

question 24

Multiple Choice

In personal selling,which of the following falls under the persuasion objective of the sales force?

• A)Deliver or install a product or service that meets customer expectations
• B)Follow up promptly with calls and visits to address unresolved concerns
• C)Guarantee product or service superiority through demonstrable actions
• D)Maximize the number of sales as a percent of presentations

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Definitions:

Payroll

The total amount of wages, salaries, and other earnings that a business pays to its employees.

Liquidity Ratios

Financial ratios used to measure a firm’s ability to meet its short-term obligations to creditors as they come due.

Short-term Obligations

Financial liabilities that are due within one year, typically including accounts payable, short-term loans, and other debts.

Creditors

Individuals or institutions that lend money or extend credit to others and are owed repayment in the future.