Firms That Operate on the Internet Are at a Disadvantage

question 125

True/False

Firms that operate on the Internet are at a disadvantage when it comes to using approaches like CRM.

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Definitions:

Fundamental Attribution Error

The tendency to overestimate the effect of disposition or personality and underestimate the effect of the situation in explaining social behavior.

Collectivist Cultures

Societies that prioritize the group over the individual, emphasizing interdependence, cooperation, and social harmony.

India

A country in South Asia, known for its diverse culture, history, and as the second-most populous country in the world.

Familiarity Effect

The tendency to develop a preference for things merely because they are familiar.