When Major Airlines Target Business Travelers Because They Travel Often

question 36

Multiple Choice

When major airlines target business travelers because they travel often and typically pay at least three times the price for a ticket as leisure travelers, these airlines are segmenting the market primarily on:

• A) income.
• B) education.
• C) rate of use.
• D) ethnicity.
• E) age.

Grasp the conditions and implications of lockouts as a counterpart to strikes.

Understand the role and mechanisms of various dispute resolution methods in labor relations, including mediation, arbitration, and fact-finding.

Analyze the effects of third-party dispute resolutions on negotiation dynamics, such as the chilling effect and narcotic effect.

Identify the differences between conventional arbitration, whole package final offer arbitration, and issue-by-issue final offer arbitration.